Easy Guide: How to Get a Check Stub from Staffmark

As an employee of Staffmark, you may need access to your check stub (also known as a pay stub or paycheck stub) for various reasons, including reviewing your pay details, tracking hours worked, verifying deductions, and filing taxes. Fortunately, Staffmark provides multiple ways for its employees to access their check stubs easily.

This guide will walk you through the different methods available to obtain your check stubs from Staffmark, whether you're a current or former employee. We'll also cover common troubleshooting tips to help resolve any issues you may encounter.

Understanding Check Stubs

A check stub (or pay stub) is a document that provides a detailed breakdown of your earnings for a specific pay period. It typically includes:

• Gross pay: The total amount earned before deductions.
• Net pay: The amount you take home after deductions (taxes, benefits, etc.).
• Deductions: Taxes, health insurance premiums, retirement contributions, and other withholdings.
• Hours worked: For hourly employees, the total hours worked during the pay period.
• Pay period: The time frame for which you are being paid.

Understanding how to obtain your check stubs is crucial for managing your finances and ensuring that your pay is accurate.

Methods to Get a Check Stub from Staffmark

Staffmark offers several convenient ways to access your check stubs, whether through an online portal, mobile app, or by contacting customer service. Here are the primary methods for getting your check stub.

1. Accessing Check Stubs via Staffmark's Employee Portal

Staffmark provides an online employee portal where you can view and download your check stubs. This portal allows you to easily access past pay stubs, view your earnings, and track any deductions.

Steps to Access Check Stubs on the Staffmark Portal:

1. Visit the Staffmark Website:

   Go to the official Staffmark website

2. Log in to the Portal:
   • On the homepage, look for the “Employee Login” section. This is typically located in the top menu or on a dedicated page for employees.
   • Enter your user ID and password. If you don’t have an account or have forgotten your login credentials, click on the "Forgot Password" or "Create Account" links for assistance.
3. Navigate to the Pay Section:

   Once logged in, locate the section of the portal labeled "Pay" or "Pay Stubs". This is where your check stubs will be stored.

4. Select the Desired Pay Period:

   Browse through your available pay periods and select the one you want to view. Staffmark typically allows you to access several months or even a year’s worth of check stubs, depending on your employment history.

5. Download or Print Your Check Stub:

   After selecting the pay period, you will usually have the option to download your check stub as a PDF file. You can also print the check stub directly from the portal for your records.

Troubleshooting Portal Access:

1. Forgotten Credentials:

   If you've forgotten your login information, use the “Forgot Password” option on the login page or reach out to Staffmark’s support team for help.

2. Technical Issues:

   If you're experiencing issues accessing the portal, ensure you're using an updated browser and that your internet connection is stable. If problems persist, contact Staffmark's IT support.

2. Using the Staffmark Employee Mobile App

Staffmark offers a mobile app for employees, which allows you to view your pay stubs and access other work-related information on the go. The app is available for both iOS and Android devices.

Steps to Access Check Stubs Using the Staffmark App:

1. Download the App:

   If you haven’t already, download the Staffmark mobile app from the App Store (for iOS users) or Google Play Store (for Android users).

2. Log in to Your Account:

   Open the app and enter your login credentials (user ID and password). If you haven't registered yet, follow the app’s prompts to create an account.

3. Navigate to the Pay Section:

   Once logged in, go to the "Pay" or "Pay Stubs" section within the app.

4. Select and Download the Pay Stub:

   Browse through the available pay periods and choose the check stub you wish to view. You should be able to download or view the check stub directly on your phone, and you may have the option to email it to yourself or print it if needed.

Troubleshooting App Access:

1. Login Issues:

   If you are unable to log in, ensure you are entering your correct credentials. If you forgot your login details, use the “Forgot Password” option or contact support for assistance.

2. App Not Working Properly:

   If the app isn’t working as expected, try updating it or reinstalling it from the app store. Also, check your internet connection to ensure it's stable.

3. Requesting Check Stubs from Staffmark’s Customer Service or HR

If you're unable to access your check stubs online or through the mobile app, you can contact Staffmark's customer service or HR department to request your check stubs.

Steps to Request a Check Stub via Customer Service:

1. Contact Customer Service or HR:

   Reach out to Staffmark's customer service or HR department. You can typically find the contact number or email address on their website or in your onboarding materials.

   • Phone: Call Staffmark's customer service hotline for immediate assistance.
   • Email: If you prefer to email, you can send a message requesting your pay stub along with details like your name, employee ID, and the specific pay period you are inquiring about.
2. Provide Required Information:

   When contacting customer service or HR, be prepared to provide the following information to help them process your request:

   • Your full name
   • Your employee ID number
   • The pay period for which you need the check stub
   • Any other relevant details, such as the branch or office location where you worked.
3. Receive Your Check Stub:

   After your request is processed, you may receive your check stub via email, mail, or another preferred method, depending on Staffmark's policy.

Common Customer Service Issues:

1. Delayed Responses:

   It may take a few days for HR or customer service to process your request, especially if it's a busy period. If you don’t receive a response within a reasonable time frame, feel free to follow up.

2. Incorrect Information:

   If you receive an incorrect pay stub, immediately notify HR or customer service to resolve the issue.

4. Receiving Physical Paychecks (for Employees Not Using Direct Deposit)

If you are not enrolled in direct deposit, Staffmark will likely provide you with physical paychecks and check stubs. These are typically issued at the end of each pay period, either by hand or through the mail.

Steps to Access Physical Pay Stubs:

1. Check Your Paycheck:

   When you receive your paycheck, your check stub should be included. It will contain the same information as an electronic pay stub, including your hours worked, pay rate, deductions, and net pay.

2. Mail Delivery:

   If you receive your paychecks by mail, be sure to check your mailbox regularly. If your paycheck doesn’t arrive on time, contact Staffmark’s payroll department to investigate.

5. Using Staffmark’s Paycheck Services Provider (if applicable)

Staffmark may partner with third-party services like ADP or another payroll provider for handling paycheck distribution. If this is the case, you can access your pay stubs directly through the third-party provider’s website.

Steps to Access Pay Stubs from ADP or Similar Services:

1. Log in to the Payroll Provider’s Portal:

   Visit the website of the payroll provider Staffmark uses (for example, ADP). Enter your login credentials.

2. View Your Pay Stubs:

   Once logged in, navigate to the "Pay Stubs" or "Payment History" section and select the relevant pay period.

3. Download or Print:

   You can download your pay stub as a PDF or print it directly from the portal.

Conclusion

Accessing your check stub from Staffmark is easy, whether you choose to use the online employee portal, the mobile app, or contact customer service directly. By following the steps outlined in this guide, you can quickly retrieve your pay stubs whenever you need them for personal records, tax filing, or financial planning. If you encounter any issues, don't hesitate to reach out to Staffmark's HR or customer service teams for assistance.